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Nihao Promise

Nihao Promise

Nihao always devotes to perfecting your vision solutions, whether they are prescription glasses or sunglasses. With years of experience of providing customers with vision solutions online, we can rapidly provide you the best vision solutions to meet your needs.

Nihao guarantees the quality of each pair of eyeglasses online ordered. Each pair of glasses has to go through a series of inspection procedures before shipping including the quality of the frame, the lenses, scratch detection and cleanness, and ensure the accuracy of the prescription.

Nihao guarantees the delivery time. Nihao cooperates with many world renowned express companies such as UPS, EMS and DHL to assure fast delivery. Nihao will provide you with the tracking number and tracking link for every order to ensure you get the status of your order at every moment.

Nihao guarantees your satisfaction. All staff of Nihao will try our best to fulfill 100% satisfaction promise to you, our respected customers.

Safe Payment

You can complete payment without any worries. Nihao cooperates with the well-known global payment companies and banks. Shopping on Nihao, you have nothing to worry about.

Guaranteed Shipping

After the eyeglasses are processed, the shipping department will pack the eyeglasses with firm cases. Then the express company will send them to the shipping address you filled on the website. Meanwhile, Nihao will send you an email with the tracking information. So you could track your eyeglasses at every moment. If you still could not get your tracking information, you could log in your account on the site to check your order status, or you could contact with Nihao customer service to get your tracking information totally free. Nihao will try our best to make sure that you get your eyeglasses in the shortest period.

Easy Return & Refund

No worries if you are not satisfied with the eyeglasses ordered on nihaooptical.com, you can choose to return the items for replacement or refund. For more details, please refer to the return & refund policy. Here, every penny of your money will be spent wisely.

Timely Tracking Information

Nihao provides our customers with free tracking service after the glasses ship out so that you can track your orders easily all the time, until they are delivered to you.

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